0x87DD0006
Code 0x87DD0006
Xbox sign-in failed (error 0x87DD0006).
Also searched as: 0x87dd0006, 0x87DD0006, xbox error 0x87dd0006, xbox sign in error 0x87dd0006
What it means
0x87DD0006 appears when signing in to the Xbox network on a console or the Xbox app. It usually means the sign-in could not be completed because of a service problem, a temporary network issue, or account information that needs attention.
Applies to: Xbox One, Xbox Series X, Xbox Series S, Xbox app for Windows
How to fix 0x87DD0006
- Check Xbox status at support.xbox.com for outages affecting sign-in
- Restart the console fully: hold the Xbox button for 10 seconds, unplug for 2 minutes, then start again
- Test the connection in Settings > General > Network settings > Test network connection
- Sign in to account.microsoft.com on a browser and review your account details, including billing information and any pending security prompts
- Remove the profile from the console (Settings > Account > Remove accounts) and add it again; games and saves are not deleted
- If the problem continues, contact Xbox Support
Why it happens
Sign-in failed due to a temporary Xbox network service problem, a local connection issue, or account details that Microsoft requires you to update.
FAQ
Will removing my profile delete my saves?
No, cloud saves sync back when you sign in again.
Is 0x87dd0006 a ban?
No, it is a sign-in error, not an enforcement action.
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