ERROR_DS_CANT_RETRIEVE_INSTANCE 0x800720D7

Error code 8407 · HRESULT 0x800720D7

WINDOWS

The instance type attribute could not be retrieved.

Windows troubleshooting diagram: Device Manager warning and a system file scan
Windows errors: check drivers, system files and Event Viewer, in that order.

What it means

ERROR_DS_CANT_RETRIEVE_INSTANCE is a Windows error code (system error 8407, returned as HRESULT 0x800720D7) reported by Windows. Its official message is: “The instance type attribute could not be retrieved.”

How to fix ERROR_DS_CANT_RETRIEVE_INSTANCE

  1. Reboot once — many one-off system codes disappear with a clean restart
  2. Repair system files: 'sfc /scannow' then 'DISM /Online /Cleanup-Image /RestoreHealth'
  3. Find the source in Event Viewer → System: filter for this exact code and open its provider link

Related errors

ERROR_DS_CANT_RETRIEVE_DNERROR_DS_CANT_RETRIEVE_CHILDERROR_DS_CANT_RETRIEVE_ATTSERROR_DS_CANT_RETRIEVE_SDERROR_DS_MISSING_SUPREFERROR_DS_CODE_INCONSISTENCYERROR_DS_DATABASE_ERROR

Source: Microsoft WinError.h

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