ERROR_MEDIA_INCOMPATIBLE 0x800710DB

Error code 4315 · HRESULT 0x800710DB

WINDOWS

The medium is not compatible with the device or media pool.

Windows troubleshooting diagram: Device Manager warning and a system file scan
Windows errors: check drivers, system files and Event Viewer, in that order.

What it means

ERROR_MEDIA_INCOMPATIBLE is a Windows error code (system error 4315, returned as HRESULT 0x800710DB) reported by Windows. Its official message is: “The medium is not compatible with the device or media pool.”

How to fix ERROR_MEDIA_INCOMPATIBLE

  1. Reboot once — many one-off system codes disappear with a clean restart
  2. Repair system files: 'sfc /scannow' then 'DISM /Online /Cleanup-Image /RestoreHealth'
  3. Find the source in Event Viewer → System: filter for this exact code and open its provider link

Related errors

ERROR_MEDIA_NOT_AVAILABLEERROR_MEDIA_UNAVAILABLEERROR_MEDIA_OFFLINEERROR_MEDIA_CHANGEDERROR_DATABASE_FULLERROR_RESOURCE_NOT_PRESENTERROR_DATABASE_FAILURE

Source: Microsoft WinError.h

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