ERROR_SXS_IDENTITIES_DIFFERENT 0x80073716

Error code 14102 · HRESULT 0x80073716

WINDOWS

The component identities are different.

Windows troubleshooting diagram: Device Manager warning and a system file scan
Windows errors: check drivers, system files and Event Viewer, in that order.

What it means

ERROR_SXS_IDENTITIES_DIFFERENT is a Windows error code (system error 14102, returned as HRESULT 0x80073716) reported by Windows. Its official message is: “The component identities are different.”

How to fix ERROR_SXS_IDENTITIES_DIFFERENT

  1. Reboot once — many one-off system codes disappear with a clean restart
  2. Repair system files: 'sfc /scannow' then 'DISM /Online /Cleanup-Image /RestoreHealth'
  3. Find the source in Event Viewer → System: filter for this exact code and open its provider link

Related errors

ERROR_SXS_COMPONENT_STORE_CORRUPTERROR_SXS_CANT_GEN_ACTCTXERROR_SXS_ASSEMBLY_IS_NOT_A_DEPLOYMENTERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENTERROR_XML_ENCODING_MISMATCHERROR_SXS_FILE_NOT_PART_OF_ASSEMBLYERROR_ADVANCED_INSTALLER_FAILED

Source: Microsoft WinError.h

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