ERROR_EDP_DPL_POLICY_CANT_BE_SATISFIED 0x80070165

Error code 357 · HRESULT 0x80070165

WINDOWS

The requested operation cannot be performed because hardware or software configuration of the device does not comply with Windows Information Protection under Lock policy. Please, verify that user PIN has been created. For more information, contact your system administrator.

Windows troubleshooting diagram: Device Manager warning and a system file scan
Windows errors: check drivers, system files and Event Viewer, in that order.

What it means

ERROR_EDP_DPL_POLICY_CANT_BE_SATISFIED is a Windows error code (system error 357, returned as HRESULT 0x80070165) reported by Windows. Its official message is: “The requested operation cannot be performed because hardware or software configuration of the device does not comply with Windows Information Protection under Lock policy. Please, verify that user PIN has been created. For more information, contact your system administrator.”

How to fix ERROR_EDP_DPL_POLICY_CANT_BE_SATISFIED

  1. Reboot once — many one-off system codes disappear with a clean restart
  2. Repair system files: 'sfc /scannow' then 'DISM /Online /Cleanup-Image /RestoreHealth'
  3. Find the source in Event Viewer → System: filter for this exact code and open its provider link

Related errors

ERROR_EDP_POLICY_DENIES_OPERATIONERROR_CLOUD_FILE_SYNC_ROOT_METADATA_CORRUPTERROR_DEVICE_HINT_NAME_BUFFER_TOO_SMALLERROR_DEVICE_IN_MAINTENANCEERROR_INSTALL_OPEN_PACKAGE_FAILEDERROR_INSTALL_RESOLVE_DEPENDENCY_FAILEDERROR_INSTALL_FAILEDERROR_PACKAGE_REPOSITORY_CORRUPTED

Source: Microsoft WinError.h

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